Frequently Asked Questions

  • What is counselling and how can it help me?

    Counselling is a process of talking to a trained professional who can help you cope with various personal, emotional, or mental health issues. Counselling can help you gain insight into your situation, explore your feelings, develop coping skills, and make positive changes in your life.

  • How do I choose a counsellor?

    Counselling sessions are usually 50 minutes long and take place in a confidential and safe environment. You and your counsellor will work together to establish a trusting and respectful relationship, identify your concerns, and set your goals. Your counsellor will listen to you, ask you questions, and offer you feedback and guidance. You may also be given some tasks or exercises to do between sessions to enhance your learning and progress.

  • What can I expect from counselling sessions?

    Counselling sessions are 50-60 minutes long and take place in a confidential and safe environment. You and your counsellor will work together to establish a trusting and respectful relationship, identify your concerns, and set your goals. Your counsellor will listen to you, ask you questions, and offer you feedback and guidance. You may also be given some tasks or exercises to do between sessions to enhance your learning and progress.

  • How many sessions will I need?

    The number of sessions you will need depends on your individual situation and goals. Some people may benefit from a few sessions, while others may need longer-term support. You and your counsellor will review your progress regularly and decide together when to end the counselling.

  • Is counselling covered by Medicare?

    No, currently counsellors are not eligible for Medicare provider numbers.

  • Do I need a referral to book an appointment?

    No, you do not require a referral or mental health plan to book a counselling appointment. External and self-referrals accepted.